The AI-powered virtual spokesperson ‘Saeed’ has been launched by Dubai Municipality as part of the emirate’s ongoing push to embrace advanced technology and strengthen digital government services.
The new initiative introduces an intelligent digital representative that will serve as the Municipality’s official media spokesperson, communicating news, projects, achievements, and key announcements to the public. Designed to provide information in an interactive and accessible format, Saeed is expected to support faster and more efficient communication between Dubai Municipality and the community.
According to the Municipality, the launch reflects its commitment to innovation and aligns with Dubai’s broader vision of integrating artificial intelligence into government operations and public services.
A New Approach to Government Communication
Saeed has been developed to act as a digital bridge between government entities and residents, helping make information more readily available and easier to understand. By using artificial intelligence, the virtual spokesperson can deliver updates promptly while maintaining consistency and accuracy in official communications.
Dubai Municipality says the initiative is aimed at enhancing transparency and improving public engagement. As residents increasingly rely on digital platforms for information, AI-powered tools like Saeed can help government entities communicate more effectively and respond to evolving public expectations.
The launch also highlights the growing role of artificial intelligence in transforming how public sector organisations interact with communities, share information, and deliver services.
Supporting Dubai’s Digital Transformation Goals
The introduction of Saeed forms part of Dubai Municipality’s wider efforts to support smart government initiatives and accelerate digital transformation across its operations.
Dubai has long positioned itself as a leader in adopting emerging technologies, with artificial intelligence playing an increasingly important role in shaping government services, urban planning, and public engagement. The Municipality believes the virtual spokesperson will contribute to these efforts by providing real-time updates and creating a more connected relationship with the public.
Beyond sharing announcements and project updates, Saeed is intended to serve as a reliable digital communication channel that keeps residents informed about important municipal initiatives and developments. As Dubai continues to explore new applications of artificial intelligence, the launch of Saeed represents another step towards a more innovative, responsive, and technology-driven government ecosystem.
